Mediacom
The connective finding — we uncovered that the real need was connective, not a rebuild.
The situation
The brief looked like a rebuild. The instinct in the room was to replatform.
What we did
We got clear before committing anyone to a build. The diagnosis found a different shape: the real need was connective — content kept central while accounts and the non-CMS systems around it stayed accessible — not a ground-up rebuild. We named the connective shape, then framed the work around it.
Why it matters
This is the value of Clarity: the cheapest, highest-leverage move is to find the real problem before spending on the wrong one. Mediacom is the proof that our first deliverable is judgment, not a quote.
TODO: confirm engagement specifics and the long-term maintenance framing with the client before publishing detail.